Terms of service

Last updated: March 26, 2026

Welcome to LUVENA. These Terms of Service ("Terms") govern your access to and use of the LUVENA website and services (the "Services"). By accessing our boutique and curated collections, you agree to be bound by these Terms.

1. GLOBAL ONLINE BOUTIQUE TERMS

By using our Services, you represent that you are at least the age of majority in your jurisdiction. LUVENA provides a curated shopping experience globally, and our products must not be used for any unauthorized or illegal purposes.

2. ACCURACY & CURATION

While we strive for perfection in our descriptions and imagery, LUVENA is not responsible if information made available on this Site is not accurate, complete, or current. We reserve the right to correct any errors and to update information at any time without prior notice.

3. MODIFICATIONS TO SERVICES & PRICING

Prices for our exquisite collections are subject to change without notice. We reserve the right to modify or discontinue any part of the Service or specific product drops at our sole discretion.

4. PRODUCT EXCLUSIVITY

Certain products may be available exclusively through the LUVENA online store. These items may have limited quantities and are subject to return or exchange only according to our Refund Policy.

5. INTELLECTUAL PROPERTY

All content, including but not limited to the LUVENA logo, designs, and brand imagery, is the exclusive property of LUVENA. Unauthorized use of our brand assets is strictly prohibited.

6. LIMITATION OF LIABILITY

In no case shall LUVENA, our directors, or service providers be liable for any injury, loss, or damages of any kind arising from the use of our products. Your use of our Services is at your sole risk.

7. GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Victoria, Australia, but are designed to meet international e-commerce standards.

8. CONTACT INFORMATION

Inquiries regarding these Terms of Service should be directed to our global support team:           

  Email: contact@luvena.co

 Design Studio: Melbourne, VIC, 3000, Australia.